Return and Exchange Policy

At desertseagle.com, we want you to be completely satisfied with your purchase. To ensure a smooth return process, please review the following guidelines:

Return Eligibility: Most products are eligible for return if they are returned in fully re-saleable condition. This includes having all original packaging, paperwork, and parts, and being in new and unused condition.

Timeframe: You may return products within 7 days from the date of receipt, provided they meet our return criteria.

Condition of Returned Items: Products must be in fully re-saleable condition to qualify for a refund. Items that fail inspection due to damage or signs of use may not be eligible for a refund.

Return Shipping: The customer is responsible for return shipping costs. Please ensure that items are securely packaged to prevent damage during transit.

Refund Process: Refunds will be issued using the original mode of payment. Please allow up to 7 working days for the refund to be processed after we receive the returned items.

Shipping Costs Refund: Shipping costs can only be refunded for faulty items that were purchased separately. If other items were included on the same invoice, shipping costs will not be refunded when returning a faulty item.

Exclusions: Certain products may be non-returnable due to hygiene reasons or other restrictions. Please check the product details or contact our customer service for more information.

For any questions regarding our return policy or to initiate a return, please contact our customer service team at nisralsahra@outlook.com

 

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